Pulse On The Community
To regroup after the craziness of the move, we held our first Community Pulse meeting in our new model shop (pictured above) to discuss all things related to YOU, our wacky, quirky, infinitely loyal community. This weekly meeting is just one of many ways we’re working to improve the Quirky experience.
Here are just a few of the many, many things we discussed:
- Creating a central dashboard so that when you log onto our system, you can immediately view new activity on the site, receive notifications, track the projects you’re influencing, be alerted to follow-up comments on forum threads you’ve posted, etc.
- Demystifying our influence engine by creating a number of graphics that clearly illustrate various influence earning scenarios.
- Improving our idea submission process in such a way that makes it easier to peruse and compare submissions. This will be important as the number of submissions per week continues to grow.
- Recognizing active Quirks with a badge/reward system, and rewarding those who have been particularly successful with social sales. We now have a “User of the Week,” who receives a free product idea submission and recognition in the weekly newsletter, but we want to do more!
- SWAG! By popular demand, we are working with our branding folks to come up with a super slick line of Quirky products, which will hopefully go up for sale in the Quirky store soon.
These changes, and the others we discussed, will take some time to implement, but we’re working hard to get the ball rolling now. Please continue to let us know what you think about these and other ideas and improvements. If you couldn’t tell by now, we value your opinions!